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Best Western Palace Hotel & Casino

Home / Hotels / Palace Hotel & Casino, Douglas
★★★★Hotel rating
~135En-suite rooms
7.4 / 10Guest score
SeafrontDouglas Bay

Overview

Set on Central Promenade in Douglas, the Palace is one of the Isle of Man's best-known hotels, pairing a seafront position with a full leisure club, on-site dining and the island's casino under one roof.

Many rooms look out across Douglas Bay, the beach is just across the road and the horse tram and bus stops right outside make getting into town simple. It suits leisure guests, business travellers and visitors arriving for events on the island.

Facilities

  • Free Wi-Fi
  • Heated indoor pool
  • Spa & sauna
  • Health club & gym
  • Paragon Restaurant
  • 24-hour front desk
  • On-site parking (fee)
  • Lift
  • Conference rooms
  • On-site cinema
  • Accessible facilities
  • Casino (18+)

Gaming at the Palace

The on-site casino offers table games and slot machines in a relaxed setting, alongside a bingo hall and slots arcade. Entry is strictly for adults aged 18+ with valid photo ID.

Please play responsibly. Set a budget before you start and treat gaming as entertainment. Free, confidential support is available from BeGambleAware and GamCare (0808 8020 133).

Room types

Standard Double

Standard Double

1 double bed · approx. 15 m² · non-smoking
Check ratesper night
Standard Twin

Standard Twin

2 single beds · approx. 15 m² · non-smoking
Check ratesper night
Sea View Double

Sea View Double

1 double bed · views over Douglas Bay
Check ratesper night
Deluxe King, Sea View

Deluxe King, Sea View

1 king bed · sea view
Check ratesper night

Dining & drinks

The Paragon Restaurant serves breakfast, lunch and dinner with views towards the bay, while the bar and lounge are good for a relaxed evening drink. Room service is available around the clock.

Guest ratings

Location8.0
Staff & service8.0
Cleanliness7.8
Facilities6.6

Location

About a 10-minute walk to Douglas town centre, a few minutes' walk to the Gaiety Theatre and the Manx Museum, and a short taxi ride to the Sea Terminal.

Frequently asked questions

What are check-in and check-out times?

Check-in opens at 4:00 PM and check-out is by 11:00 AM. Guests must be 18 or older to check in.

Is there parking?

Yes, on-site self-parking is available for a small daily fee, including accessible spaces.

How far is the hotel from the ferry and airport?

The Sea Terminal is roughly a five-minute taxi ride away and Isle of Man Airport about 20–25 minutes by car.

Can I use the pool and gym?

Hotel guests have free use of the health club, including the heated pool, sauna, hot tub and gym. Spa treatments cost extra.

Who can enter the casino?

The casino is for adults aged 18 and over, and photo ID is required at the door.

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